Privacy Policy
Our website respects your privacy and seeks to protect your personal information.
This Privacy Policy explains how we collect and use your personal data (under certain conditions). Please note the procedures we use to ensure the confidentiality of your information. Finally, this policy describes your options regarding the collection, use, and disclosure of personal data. By visiting the website directly or through another website, you agree to the practices described in this policy.
The protection of your data is very important to us. Therefore, your name and other information about you will be used in accordance with the terms set forth in the Privacy Policy. We will collect information only if necessary or if it is directly related to our relationship with you.
We will retain your data in accordance with the law or use it for the purposes for which it was collected.
You can browse the website without providing personal data. Your personal identity remains anonymous during your visit to the website and is only revealed if you have a private online account, which you access with a username and password.
1- Data We Collect:
We may collect your information if you wish to order a product on our website.
We collect, store, and process your data necessary to complete your purchase on our website, secure any subsequent orders, and provide you with the available services. We may collect personal information, including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details, and your payment card information.
We use the information you provide to process your orders and provide you with the services and information you request on our website. We will also use it to manage your account, verify your online financial transactions, review website data downloads, identify website visitors, and develop the design and/or content of the website pages and personalize them for users. We conduct extensive demographic research and send you useful or user-requested information, such as information about products and services, provided you do not object to being contacted about them. We may contact you by email to provide information about other products and services if you wish. If you prefer not to receive any promotional or marketing communications, you may opt out at any time.
We may provide your name and address to a third party to process your order (e.g., a delivery agent or supplier).
We may store information about your current order on our website, but for security reasons, we cannot directly retrieve it. By logging into your account on the website, you will be able to view information and details about purchases you have made or are about to make. You can also manage your address information. You must maintain the strictest confidentiality when accessing your personal information, so do not share it with unauthorized third parties. We are not responsible for the misuse of passwords, unless such misuse is the result of an error on our part.
Other uses of your personal information
We may use your personal information for opinion and marketing surveys, at your discretion, for statistical purposes, ensuring its strict confidentiality. You have the right to delete it at any time. We do not forward responses to third parties. Your email address will only be disclosed if you wish to participate in a contest. We keep survey responses completely separate from your personal email address.
We may send you information about us, the Site or other sites, our products, offers, newsletters, and other information related to our group companies or our partners. If you do not wish to receive this additional information (or any part of it), please click the "Unsubscribe" link in any email you receive. We will stop sending you this information within seven business days (every day, excluding Saturdays, Sundays, and national and religious holidays) of receiving your notification. We will contact you with questions if the information is unclear.
We may use certain data, while maintaining the privacy and confidentiality of the Site, for other purposes, such as verifying users' location after they visit the Site or using links in emails when they subscribe to receive them. We may provide this anonymized data, which does not allow for actual personal identification, to third parties, for example, publishers. However, this data will not identify you (as it is not personally identifiable).
Contests
In the context of any contest, we use data to notify winners and advertise our offers. You can find more details about the conditions of participation in each contest separately.
Third Parties and Website Links
We may transfer your information to other companies within our group or to our agents and subcontractors to assist us with relevant transactions, in accordance with the terms of this Privacy Policy. For example, we may use a third party to help us deliver products, collect your payments, use it for statistical or market research purposes, or assist our customer service team. We may need to exchange information with a third party for fraud protection and credit risk reduction. If we sell our business or part of it, we may need to transfer our databases containing your personal information. Except as set out in this Privacy Policy, we will not sell or disclose your personal information to any third party without your prior consent, except as necessary for the purposes set out in this Privacy Policy or as required by law. The Site may contain third-party advertising, links to other websites, or frames from other websites. Please note that we are not responsible for the privacy policies of third parties or the content of such policies applied on other sites, nor for third parties to whom we transfer your data in accordance with this Privacy Policy.
2 - Cookies
Accepting cookies is not a prerequisite for visiting the Site. However, please note that the shopping cart function cannot be used or requested without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the Site. Your browser stores these files on your computer's hard drive. Cookies can be used to detect your IP (Internet Protocol) address, saving you time when visiting or accessing the Site. We use cookies to ensure your convenience when browsing this Site (for example, to remember your identity when changing shopping carts without having to re-enter your email address) and to prevent the collection or use of other information (for example, for targeted marketing purposes). You can set your browser not to accept cookies, but this will limit your use of the Site. Please be assured that the use of cookies does not contain personal or private information and is virus-free. This site uses Google Analytics, a web analytics service provided by Google. To analyze how users use the website, Google Analytics uses cookies, which are text files stored on your computer. Google transfers the information generated by the cookie about your use of this website (including your IP address) to servers in the United States, where it is stored. Google uses this information to evaluate your use of the website, compile reports on website activity for website operators, and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties if required to do so by law, or if a third party processes the information on Google's behalf. Google does not associate your IP address with other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, but please note that you may not be able to use all of the website's features. By using this website, you consent to the use of data about you by Google in the manner and for the purposes described above.
3- Security
We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to, loss of, or destruction of your information. When we collect data through the website, we store your personal information in a database on a secure online server. We use firewalls on our servers. When we collect your payment card information electronically, we protect it with encryption, such as Secure Sockets Layer (SSL). This makes it difficult for a hacker to decipher your information, as we cannot guarantee 100% security. We strongly recommend that you do not send us your credit or debit card information electronically without encryption. We implement physical, electronic, and procedural safeguards directly related to the collection, storage, and disclosure of your information. Our security procedures require that we occasionally request verification of your identity before disclosing your personal information. You are responsible for protecting your password and your computer against unauthorized use.
4 - Customer Rights
If you have concerns about your data, you have the right to request access to the personal data we hold about you or that you have previously provided to us. You have the right to request that we correct any inaccuracies in your personal data, free of charge. You also have the right to request that we stop using your personal data for direct marketing purposes at any time.